In order to succeed, a professional firm must have values, principles and standards. These should not exist as goals or aspirations, but as solid bottom lines that the professionals within the firm must live up to.
NOTES FOR THE EPISODE:
00:38 — Introduction
01:10 — The philosophy of managing with values
01:46 — The only deal breaker: not playing the game
02:08 — The importance of having organizational values
03:05 — Conclusion