sides of the fence. We will discuss how to thwart this cycle at the root by demonstrating your capabilities first and building a reputation as a trustworthy provider.
NOTES FOR THE EPISODE:
00:39 — Introduction
01:03 — A personal account of the power of recommendations and reputation
03:37 — The cycle of mutual recriminations the client/provider relationship
05:31 — How to â€œgo firstâ€ as a provider
12:11 — Demonstrate, donâ€™t assert
14:22 — Conclusion