post # 317 — February 27, 2007 — a Client Relations post
Musical performers always thank their audience for “being a wonderful audience.”
They often do this even in mid-performance, not just at the end of their act.
What’s going on here?
It often comes across a phony and false modesty. After all, it’s the performer’s job to entertain US.
Do they really think the audience is being “wonderful” or are they just flattering us into liking them (the old reciprocity trick)?
Should those of us in business be copying the approach?
In the middle of an assignment should we say “I want to thank you for being a wonderful client / boss / subordinate?”
Rick Turoczy said:
I’m going to walk out of my next meeting early. And, I won’t return until I get the pre-requisite standing ovation. Only then, will I come back, say what everyone has been waiting for me to say, and then leave again, never to return.
posted on February 27, 2007