David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Strategy and the Fat Smoker
David Maister's Business Masterclass
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Do You Really Want Relationships?

(27:22)

The Fat Smoker Syndrome, the inability to do the things we know will help us accomplish our long-term goals, finds no better illustration than in the area of client relations. We will look into different types of client relations and relative merits of

ADDITIONAL RESOURCES

chapter summary

NOTES FOR THE EPISODE:

00:39 – Introduction
02:28 – The benefits of trusting relationships
07:44 – Relationship building within the firm
10:10 – Relationships vs. Transactions pt.1
14:36 – Special Announcement: The “Give A Copy To Management” Campaign.
15:06 – Relationships vs. Transactions pt.2
16:17 – Expert or Advisor: Which are you and which do you seek?
23:11 – Converting the firm.

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2006 People's Choice Podcast Awards Nominated Podcast badge

PodCastAwards.com Finalist: Best Business Podcast