TITLE | TIME |
What We Hate About Those People | (06:08) |
Often times there is a degree of laziness in communication on the part of the professional that is incredibly alienating to the client. Learn a simple exercise that will help you better understand and fulfill your clients’ wants and needs.  | |
NOTES FOR THE EPISODE:
00:40 – Introduction
01:00 – The scarcity of qualified professionals vs. interpersonally skilled professionals
01:12 – What we hate about those guys
03:51 – Treating your clients the way you would be treated as a client
05:06 – Conclusion
1 Trackback
trackback url: http://davidmaister.com/podTrackback.php?id=79
url: | http://mediatorblahblah.blogspot.com/2007/07/do... |
blog: | mediator blah...blah... |
title: | Do you need to "like" your client to do a good job |
excerpt: | Meantime, take a peek at David Maister's What We Hate About Those People - it deals with the interpersonal relations between professionals and their clients. |
