TITLE | TIME |
Using Language to Get What You Want | (05:06) |
Careful attention to language and an understanding of the best way to present issues are key interpersonal skills. Listen to and learn from an example of phenomenal use of language.
NOTES FOR THE EPISODE:
Timeline:
00:40 — Introduction
00:59 — The real talent: reading the person in front of you
01:50 — An example of language skills in action
03:51 — Conclusion