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Maister Moments
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Profit Formula

(7:56)

In business many factors lead to ultimate financial and business success. The challenge is to identify which factors tend to drive other factors and hence, where you really should start to launch the sequence that leads to ultimate profitability.

NOTES FOR THE EPISODE:

00:38 — Introduction

01:11 — The sequence of consistent, superior client satisfaction

02:10 — The necessity of excitement and enthusiasm

05:08 — It’s not only profits; It’s also peoples lives

06:13 — The character of the manager

06:53 — Conclusion