Screening for Relationship Attitudes and Skills?
post # 462 — November 8, 2007 — a Client Relations post
Yesterdayâ€™s post was about whether relationship skills must be â€œfoundâ€ by firms in their hiring process or whether they can be developed.
As I reported, about one-third of a conference of leading management consulting firms felt that these values, attitudes and/or skills are mostly â€œhired inâ€ rather than developed once people have reached the age and stage of being hired by consulting firms.
Which raises these questions:
- How can firms screen for and identify relationship values, attitudes and skills?
- How, in fact, do they screen for them?
- Do formal testing approaches work?
- What about â€œbehavioral interviewingâ€ (Iâ€™m still not sure what that is!)
- Do you have to rely on the â€œtake them out for a beerâ€ test?