TITLE | TIME |
Using Language to Get What You Want | (05:06) |
Careful attention to language and an understanding of the best way to present issues are key interpersonal skills. Listen to and learn from an example of phenomenal use of language.  | |
NOTES FOR THE EPISODE:
Timeline:
00:40 – Introduction
00:59 – The real talent: reading the person in front of you
01:50 – An example of language skills in action
03:51 – Conclusion
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