Are you a CEO or Senior Partner who wants to stay in touch with current business thinking? A junior professional who wants to fast-track your career? A success-driven manager who wants to be more effective in your professional life and business practice?
Leading business author, global consultant and former Harvard Business School professor David Maister presents career-spanning insights on managing, strategy, client relations and careers in this series of advanced seminars on professional business principles.
Career Development
Careers, like all living things, evolve in response to opportunities and challenges. The Business Masterclass Career Development series explores the secrets of a successful and satisfying career: the willingness to adapt, respond and maintain the enthusiasm to keep trying.
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17. Sustaining the Momentum | (15:52) |
Burnout, the imposter syndrome and the motivation spiral are all key components in a loss of momentum. How does the high-flying professional maintain the momentum that has brought them to their esteemed position?
NOTES FOR THE EPISODE:
00:30 – An email on the difficulties of sustaining the momentum 01:30 – The commonality of the down time experience 02:45 – The motivational spiral: it works both ways 06:06 – Professionals and the Impostor Syndrome 08:20 �...
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16. Avoiding Procrastination | (15:42) |
One of the most common plagues in professional life is procrastination. The key is: Don’t panic! Learn this and several other tools for dealing with this phenomenon.
NOTES FOR THE EPISODE:
00:29 – The widespread epidemic of procrastination 02:33 – Preparation for the task at hand 04:48 – Alternating between a multitude of tasks 07:26 – The importance of focus on a motivating purpose 08:36 – Learning ho...
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15. Self Promotion | (15:42) |
Self-promoting and networking are sometimes the hardest thing for professionals to do. Learn tips and techniques to get past your resistance and tap into your potential for success in self-promotions in any context.
NOTES FOR THE EPISODE:
00:48 – Two examples of self-promotion from opposite ends of the spectrum 01:08 – The common awkward approach to self-promotion 01:46 – The alternative effective approach you can model 02:22 – How our personality affects ou...
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14. What Kind of Provider Are You? | (21:50) |
Over the course of your career development, what is it that you will be recognized for? Through the presentation of a conceptual model, learn four distinctive roles you can play on your path to greatness.
NOTES FOR THE EPISODE:
00:43 – 5 critical career distinction points 02:25 – The 4-role model: Pharmacist, Nurse, Brain Surgeon, Family Doctor 02:57 – The Pharmacist 06:12 – The Nurse 07:46 – The Brain Surgeon 08:53 – The Family Doct...
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13. A Natural Manager | (17:30) |
Learn crucial effective management lessons from the intuitive managerial approach of Jerry Labbate.
NOTES FOR THE EPISODE:
00:51 – A brief professional history 02:23 – Essential hiring practices 05:25 – The importance of clarity in employee training 08:13 – Structuring monthly meetings with your team 10:33 – Dealing with underperformers ...
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12. Learning to Manage | (13:53) |
Accepting the role of manager means accepting the responsibility not only for your own actions, but also for the actions of your entire organization. Learn the necessary skills to excite, energize, organize, and produce with your team.
NOTES FOR THE EPISODE:
00:55 – Managing = Creating Energy 02:28 – Require and Relate: the dual focus of effective managing 04:06 – The importance of one-on-one management 05:48 – How to engage the individual with the team 08:58 – How doe...
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11. Managing Your Boss | (21:36) |
How do you insure a proper understanding of the wants and needs of the client or boss who delegates the task at hand? Become skilled at RECEIVING the work assigned to you – and find the confidence to take the initiative to do the job right.
NOTES FOR THE EPISODE:
00:31 – Learning to receive assignments well 01:42 – 11-point checklist to clarify your assignments 06:21 – Tips from David’s readers’ on how to manage your boss 07:00 – Arnoud Martens: show respect 07:38 â€�...
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10. Relationships and Romance | (21:14) |
Building mutually beneficial, mutually supportive relationships is as important in business as it is in personal life. You can improve your relationships with the Six Rules of Romance.
NOTES FOR THE EPISODE:
00:31 – Understanding Relationships 02:02 – Relationships vs One-Night Stands 06:18 – The Six Rules of Romance 06:37 – Romance Rule #1: Go First 09:01 – Romance Rule #2: Express Appreciation 10:35 – Romance Ru...
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9. Earning Trust | (16:02) |
How do you cultivate trust in the early stages of a business relationship? The key to being trusted is being truly trustworthy. Learn to master the four main components that convey trustworthiness.
NOTES FOR THE EPISODE:
03:14 – The four main components of trustworthiness 05:59 – Intimacy: The most common failure in trust-building 09:16 – Harness control over your self-orientation 11:08 – Personal examples of trust building
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8. Cultivate the Habits of Friendship | (20:24) |
Developing your interpersonal skills can improve both your personal and professional life. It is never too early (or too late!) to learn how to earn and deserve trust.
NOTES FOR THE EPISODE:
02:37 – Exercise your friendship skills 03:49 – How to develop a talent for friendship 08:33 – A “client-centric” approach to friendship 10:24 – 4 attitudes you can cultivate for better relationships 15:41 – H...
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7. It's About Time | (17:50) |
Learn powerful exercises to harness your most valuable professional asset: non-reimbursed time. To neglect your non-billable hours is to neglect your future.
NOTES FOR THE EPISODE:
01:38 – Calculating and assessing your non-billable hours 05:10 – How to rethink the way you categorize time for a better ROI 08:20 – 8 criteria to evaluate and prioritize your non-billable activities 13:03 – A personal exam...
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6. Hows Your Asset? | (22:10) |
Instead of just milking your existing job skills, here's how you can build new ones to increase your career opportunities.
NOTES FOR THE EPISODE:
01:31 – Evaluating your career balance sheet 01:54 – Knowledge and skill as a professional asset 03:51 – Your other asset group: client relations and reputation 04:47 – The measure of client relationships: quality vs quant...
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5. No Regrets | (15:42) |
What does it take to insure a lifetime of fulfilling and exciting career choices? Learn how to coordinate your own Personal Strategic Plan.
NOTES FOR THE EPISODE:
00:30 — Formative and important career advice. 02:05 — The power of passion, drive, and determination. 04:05 — Five questions for the continuous revision of your own Personal Strategic Plan. 06:00 — Look to the recent past ...
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4. David Maister interviews John Byrne, Executive Editor of BusinessWeek | (20:47) |
John Byrne shares the lessons of his personal career trajectory from business journalist to Fast Company editor to Executive Editor of BusinessWeek, and discusses how managing a knowledge-based company is similar to running a professional business.
NOTES FOR THE EPISODE:
0:46 — Making the career change from journalist to manager 2:02 — Byrne’s goals for a good manager 3:08 — Managers as friends vs. Managers as leaders 4:06 — Driving on-the-job learning with outsider feedback 4:26 &mdas...
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3. Are You Having Fun Yet? | (15:44) |
Drive, engagement, and passion are more important than even talent to professional success but are often missing from professionals' lives. Learn how to increase the fun in your professional life in order to increase your career success.
NOTES FOR THE EPISODE:
00:30 — David Maister’s Job Satisfaction Quiz 02:33 — Revealing the pattern behind the quiz results 04:44 — Making the choice to increase your job satisfaction 06:03 — The effects of job satisfaction on your job performan...
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2. Real Professionalism | (17:16) |
What is the difference between a technician and a professional? David Maister pin-points the key attitudes and character traits that make the true professional in today's business world.
NOTES FOR THE EPISODE:
Timeline: 1:09 — True Professional or Great Secretary? Both! A list of qualities. Great secretaries, I am told: Take pride in their work, and show a personal commitment to quality; Reach out for responsibility; Anticipate, and don...
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1. It's Not How Good You Are, But How Much You Want It | (17:00) |
Business Masterclass host David Maister shares his insights into how his writing and consulting career came about and what those experiences taught him - along with specific takeaway lessons to make your career more exciting, fulfilling and successful
NOTES FOR THE EPISODE:
00:29 — How David’s writing and consulting career came about and what those experiences taught him. Like many people, I had no idea what I wanted to do with my life when I left college. I took a job as a statistician because that’...
