Is China Different?
post # 366 — May 1, 2007 — a Client Relations post
I’m doing a seminar in Shanghai next week.
I have never worked in China before (except Hong Kong, many years ago.)
My assigned topic is how to be “client-centric” (or client-focused.)
Does anyyone have any experience or insight to share?
Are the principles of “client service” different in China?
Are the specific tactics?
I know this is late to be asking, but, when it comes to client service, is China different?