Consultant Seeks Advice
post # 457 — October 26, 2007 — a Client Relations post
A consultant sent me this emaial, soliciting advice:
Last week I spent a couple of days with group within my client’s organization. The group was all male with one female. I was appalled by the pre-pubescent behavior of the males towards the female. I’m a former Marine, played football in college, I’m not unfamiliar with male environments. Their behavior towards their own female staff made me uncomfortable. My test is that I don’t want to put our employees in an environment in whichI would be uncomfortable putting my wife or daughter.
But, it’s a really big client. And, my desire to back away from this client is being challenged by others.
Our first, agreed-upon principle is that our employees come first. Great employees, who are truly experts in their area, are harder to come by I think than clients. This is an interesting test of our application of our principles.
Any suggestions about how best to handle this would be appreciated.