Is China Different?

I’m doing a seminar in Shanghai next week.

I have never worked in China before (except Hong Kong, many years ago.)

My assigned topic is how to be “client-centric” (or client-focused.)

Does anyyone have any experience or insight to share?

Are the principles of “client service” different in China?

Are the specific tactics?

I know this is late to be asking, but, when it comes to client service, is China different?

Passion, People and Principles