David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Passion, People and Principles

post # 401 — Monday, July 9, 2007 — a General post

How We Buy - new client relations videocast & audiocast

In the 16th episode of this series, we are going to dive into the subject of marketing from the perspective of the buyer. All marketing and selling questions boil down to one basic query: How do people buy? To learn the answer to this, one only needs to look as far as their own experience in buying to find that it’s not only about qualifications but also about trust.

Audio Timeline
00:39 – Introduction
01:02 – Understanding marketing equals understanding buying
02:50 – The key to every marketing question in your profession
04:30 – The essential truth of being a buyer
05:19 – The two necessary attributes for a successful sale: qualification AND trust
07:20 – Conclusion

You can download How We Buy or sign up to receive new Maister Moments videos automatically with iTunes or other video players. (Click here for step-by-step instructions on how to subscribe.) My seminars are always available for download at no cost.


Order your copy of David Maister’s new book, Strategy and the Fat Smoker today!

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