TITLE | TIME |
Why Most Training is Useless | (20:36) |
Too often, companies look to training as a stand-alone solution for behavioral changes in their employees. However, training is a wonderful last step in a committed process towards a common goal, but an almost useless first step.
ADDITIONAL RESOURCES
chapter summaryNOTES FOR THE EPISODE:
00:35 – Introduction
00:42 – Training is no quick-fix
02:08 – Choosing managers and implementing training
04:31 – The keynote speech
10:04 – The hard business of making change
14:46 – The correct approach to training
19:42 – Summary