The 2R Manager
post # 387 — June 13, 2007 — a Managing post
In preparation for a seminar I was doing, I reviewed a wonderful book called â€œThe 2R Manager,â€ (Jossey Bass, 2002) for which I wrote the foreword, and which I recommend a lot.
It was written by Peter Friedes, the former CEO of Hewitt Associates, the HR consulting firm.
Peteâ€™s basic insight is that, to be effective in managing others, we must know both how to be â€œrequiringâ€ of people (thatâ€™s the first R) — make sure that they deliver on and live up to the tasks they take on. A manager must also, however, do this in a way that â€œRelatesâ€ (the second R) to each individual.
These two dimensions can define nine kinds of managers:
The first four are the extremes:
The Abdicator: low requiring, low relating
The Demander: high requiring, low relating
The Pleaser: low requiring, high relating
The Overwhelmer: high requiring, high relating
Then there are four which are less problematical, but still less than perfect:
The Supervisor: About right requiring, but low relating
The Friend: About right relating, but low requiring
The Encroacher: About right requiring, but high relating
The Energizer: About right relating, but high requiring
The best, in Peteâ€™s view, is someone who is about right in both requiring and relating: The 2R Manager.
Which are you? Which is your boss?