In business many factors lead to ultimate financial and business success. The challenge is to identify which factors tend to drive other factors and hence, where you really should start to launch the sequence that leads to ultimate profitability.
NOTES FOR THE EPISODE:
00:38 â€” Introduction
01:11 â€” The sequence of consistent, superior client satisfaction
02:10 â€” The necessity of excitement and enthusiasm
05:08 â€” It’s not only profits; It’s also peoples lives
06:13 â€” The character of the manager
06:53 â€” Conclusion