In order for the employees of an organization to raise their performance, those in managerial roles must first be held accountable for their own performance. We will discuss one way that this accountability could be installed inside an organization.
NOTES FOR THE EPISODE:
00:39 — Introduction
00:12 — Over-investing in training, under-investing in accountability
02:07 — Managerial accountability
02:59 – Standards and the goals of an organization
06:25 – Conclusion