Do You Have a Trusted Advisor?
post # 377 — May 16, 2007 — a Client Relations post
Among the topics that I still speak (and consult) about regularly is that of being a trusted advisor to oneâ€™s clients (the topic of my co-authored 2000 book.)
I think that one of the reasons that interest in the topic doesnâ€™t seem to diminish is that true trusted advisors seem to still be scarce.
As a test of this, I ask my audiences what I ask YOU now: Is there anyone you have hired who serves as your trusted advisor?
If the answer is yes, Iâ€™m (eternally) curious about two things. First, what are the specific kinds of things they do (or did) that made you accept them as your trusted advisor? (I know the theory — Iâ€™m interested in YOUR real world practical experience.)
Second, Iâ€™ll be curious to find out which practitioners (in general) seem to have earned trusted advisor status most frequently. Has it been it your doctor, lawyer, accountant, broker, consultant, PR person or some other?
Maybe Iâ€™ll sneak in a third question to solicit your input: as time goes by, are you finding it easier or harder to find professionals you trust?