David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

Confirm Your Mandate

Chapter 2

Is there an explicit agreement about your rights and responsibilities? What you need to agree with those you report to, and what understandings you need to obtain with your group members . Your right to coach, your performance criteria, what you need from firm leaders.