David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Return to Books Index > First Among Equals > Measure Group Results

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

Measure Group Results

Chapter 22

How do you measure your group's success? Conducting a group self-evaluation. Questionnaires for assessing client and employee outcomes. Assessing Financial performance.

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