David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Return to Books Index > First Among Equals > Deal With Your Crises

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

Deal With Your Crises

Chapter 18

How do you respond to dramatic events? The loss of a major client? A major mistake? A major partner leaving? Downsizing? A death? Guidelines for handling emergency situations.

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