David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

The Courage to Manage

Chapter 25

Moving beyond the statistics, this summary of the book distills all the findings to identify the key differentiators of successful managers: the fact that they actually practice what they preach, and have the courage to stick by the strategies they advocate and not be tempted by short-term temptations.