Book Chapter Summaries
Use this page to get a comprehensive preview of all of my books — chapter by chapter. This section can also be used as a quick reference guide for finding a specific section in any of the books. For book overviews, reviews, information on foreign language editions and ordering information, go back to the main book page.
| Chapter | Title |
|---|---|
THE STATISTICS |
|
| 1 | The Survey |
| 3 | How Successful Offices Did It |
| 5 | Correlations With Performance |
| 7 | The Predictive Package |
| 9 | The Path to Performance |
| 11 | Firm or Office? What's Driving Things? |
| 13 | The effects of Office Size |
| 15 | Age Levels |
| 17 | Additional Comparisons |
THE CASE STUDIES |
|
| 9 Case Studies | |
THE LESSONS |
|
| 19 | Julie's Perspective |
| 20 | Lessons: The Manager |
| 21 | Lessons: Creating The Success Culture |
| 22 | Lessons: Developing People |
| 23 | Other Topics |
| 24 | It's Not One or The Other It's Both! |
| 25 | The Courage to Manage |


















