David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

What's So Hard About All This?

Chapter 15

Why are truly trust-based relationships so scarce? Among the barriers discussed are: the risks of intimacy; suppressing ego needs; culture of content focus; overcoming fears; insecurity; invading the private; and impatience.