The Development of Trust

Chapter 9

What are the five stages of trust-building? Engaging (getting the client to talk with you and acknowledge a need), Listening (getting the client to share the emotional truth surrounding his or her problem areas), Framing (helping the client view the situation in a fresh way), Envisioning (helping the client establish where he or she wants to get to) and Commitment (confirming what it would take to get to the better future state). A description and explanation of each stage.