David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

Sincerity or Technique?

Chapter 7

Do you really have to care for those you advise? In a word, yes. Why "faking it" may - just may - get you other things, but is unlikely to get you trusting relationships. What to do if you don't really care for them?