David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

What Is a Trusted Advisor?

Chapter 2

What do great trusted advisors all seem to do? Earning and deserving relationships by putting the client first. The stages (and opportunities) in moving from being the technical provider of a single service to a deeper, broader relationship.