David Maister - Professional Business, Professional Life

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David Maister - Professional Business, Professional Life
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Book Chapter Summaries

Book

  • First Among Equals
  • Practice What You Preach
  • The Trusted Advisor
  • True Professionalism
  • Managing the Professional Service Firm

Measuring Engagement Profitability

Chapter 13

How do you track the profitability of individual assignments? Based on a simple approach to "job costing" this recommends and shows how to track the profitability of each client engagement or transaction, measuring the return on the partner time invested in each.